Terms of Service — Repaired Guernsey

Last updated: 02/10/2025

By using our website or services, you agree to the following terms. Please read them carefully.

1. Services

Repaired Guernsey provides technology repair, IT support, networking, 3D printing, and related services. Quotes are given based on the information you provide. Final costs may vary if additional work or parts are required.

2. No Fix, No Fee Guarantee

- If we cannot repair your device or resolve your issue, you will not be charged for labour.

- Charges may still apply for diagnostic work, special order parts, or courier costs if applicable.

3. Liability

- We handle all devices with care, but we are not responsible for pre-existing faults, hidden damage, or issues that arise during standard repair processes (e.g. brittle screens, aged components).

- Backing up your data is your responsibility. We are not liable for data loss during repair.

- We are not liable for indirect losses, including business interruption or consequential damages caused by device failure.

4. Payments

- Payment is due upon completion of the service, unless otherwise agreed in writing.

- All prices are quoted in GBP (£).

- Deposits may be required for parts or custom work.

5. Warranty

- Repairs include a 30 day warranty covering the specific repair carried out.

- Warranty does not cover accidental damage, water damage, or unrelated faults that develop later.

- Warranty claims must be supported with proof of service (e.g. receipt).

6. Cancellations

- You may cancel before work begins at no cost.

- If work has started or parts have been ordered, you may be responsible for associated costs.

7. Website Use

- Our website and its content are provided for general information only.

- You may not copy, reproduce, or distribute site content without our permission.

- We take care to ensure information is accurate, but we cannot guarantee that all content is free from error.

8. Governing Law

These terms are governed by the laws of Guernsey. Any disputes will be subject to the jurisdiction of the Guernsey courts.

9. Contact

For any questions about these terms, contact:
📧 hello@repaired.gg